PRIVACY POLICY
TRIBEOLOGY Ltd are committed to protecting and respecting your privacy. This privacy policy (together with our terms of use and any documents referred to in it www.tribeology.co.uk and our cookie policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website, www.tribeology.co.uk you are accepting and consenting to the practices described in this privacy policy. For the purpose of the Data Protection Act 1998 (the Act), the data controller is TRIBEOLOGY Ltd with registered offices at 235 Wandsworth Bridge Road, London SW62TU.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes, for example, information you provide when you register to use our site, subscribe to our services, log into the secure facility on our site and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, credit card information, personal description and physical address.
Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); reports, information you viewed or searched for on our site; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources. We may receive information about you if you use any of other services we provide, which information and data may be shared internally and combined with data collected on this site. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers, search information providers) may receive information about you from them.
COOKIES
Our website uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our cookie policy.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
Information you give to us. We will use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us; to provide you with information about other goods and services we offer that are similar to those that you have already subscribed to or enquired about; to provide you, or permit selected third parties to provide you, with information about goods or services we feel may be of interest to you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of previous services provided to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have expressly consented to this.
Whether an existing or new customers, if you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please unsubscribe from our services by either:
Using the link provided in our electronic communications to you or contacting us directly on email address charlie@tribeology.co.uk or registered address referred to above or, using the link situated on our website to ensure that content from our site is presented in the most effective manner for you and for your computer.